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    Phone: +234 903 049 0833

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    FAQ

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    We normally respond within 2 business days. Most popular questions will appear on this page.

    Soareasy is an online grocery and foodstuff delivery service that helps you shop for fresh Nigerian foods and groceries from the comfort of your home or office. We deliver straight to your doorstep, saving you time and market stress.

    Simply visit our website, browse through the categories, select your desired items, and place your order. You can also chat with us for personalized shopping requests. Once your order is confirmed, we deliver it to your preferred location.

    Anyone! Soareasy is perfect for busy professionals, parents, business owners, restaurants, and anyone who wants fresh groceries delivered without stress.

    Yes, creating an account allows you to track your orders, save delivery addresses, and enjoy a smoother shopping experience.

    We currently deliver within Lagos and Port Harcourt Nigeria. We are expanding, so stay tuned for updates!

    Yes! We offer a personalized shopping service where you can chat with us to request specific grocery items not listed on the website.

    Yes, you can schedule your order for a future date and time that is most convenient for you.

    You can send us a request through our chat system, and we will do our best to source the item for you.

    Yes! We offer discounts on bulk orders. Contact us for wholesale pricing.

    We accept payment via Paystack or Kora Payment gateway to make your payment easy and hassle-free.

    Yes! We use a secure payment gateway with end-to-end encryption to ensure your payment details are protected.

    Yes, we allow refunds or replacements for items that are damaged or incorrect upon delivery. However, perishable items must be reported immediately after delivery.

    We offer same-day and next-day delivery, depending on your location. Orders placed before [cut-off time] qualify for same-day delivery.

    Yes, once your order is confirmed, you will receive updates via email or SMS, and you can track your order through your account.

    If you're unavailable, our rider will contact you. You can also assign someone to receive the order on your behalf. Additional charges may apply for rescheduling.