Terms of Service
Effective Date: 7th Of April, 2024
1. Overview
Soareasy is an online platform that offers fresh groceries, kitchen essentials, and home
delivery services. These Terms of Service govern your use of our website, services, and any
purchase made through our platform.
2. Eligibility
To use our services, you must be at least 18 years old or supervised by a parent or legal
guardian. You agree to provide accurate and complete information when creating an account or
placing an order.
3. Account Registration
To access certain features of the website, you may be required to create an account. You are
responsible for maintaining the confidentiality of your account credentials and for all
activities under your account.
4. Product Information
We strive to provide accurate descriptions and prices of our products. However, we do not
guarantee that all product descriptions, pricing, or other content on the site is always
accurate, complete, or current.
5. Order Acceptance and Cancellation
Orders placed through Soareasy are subject to availability and acceptance. We reserve the
right to refuse or cancel any order for any reason, including stock limitations or payment
issues. In such cases, we will notify you and issue a refund where applicable.
6. Pricing and Payments
All prices are listed in Nigerian Naira (₦) and include applicable taxes unless stated
otherwise. Payment must be made in full before orders are processed. We accept various forms
of payment, including debit/credit cards and mobile payment options.
7. Delivery
We aim to deliver all orders on time, but delays may occasionally occur due to traffic,
weather, or supply disruptions. For full details, please see our Delivery Policy.
8. Returns and Refunds
Please refer to our Refund Policy for complete information about returns, replacements, or
refunds.
9. User Conduct
By using our services, you agree not to:
- 1. Violate any laws or regulations
- 2. Use the platform for fraudulent or harmful purposes
- 3. Interfere with the functionality or security of our website
10. Intellectual Property
All content on the Soareasy website—including images, text, logos, and designs—is the
property of Soareasy and protected by copyright and trademark laws. You may not reproduce or
distribute our content without written permission.
11. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or
practices of any linked site.
12. Modifications
Soareasy reserves the right to update or change these Terms of Service at any time. We will
notify users of significant changes through the website or email. Continued use of the
platform after changes constitutes acceptance of the new terms.
13. Termination
We reserve the right to terminate or suspend your access to our services at any time, without
notice, for violations of these terms or for any other reason deemed appropriate.
14. Governing Law
These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes will be
handled under the jurisdiction of Nigerian courts.
15. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us:
